There are two reasons.

Some essential oils, such as citrus oils like bergamot, grapefruit and lime, are highly flammable. They are considered dangerous goods which can not be sent by air without special precautions.

The other reason is that, being based in Malaysia and Singapore, we are happy to serve our local communities. We hope we can build a relationship with like-minded people who share our passions.

We don’t want to be large or global, and we understand that people in Australia, Britain or the US are best served by their local stores, where they can get fast local delivery and better follow-up service.

We offer free delivery in Malaysia and Singapore.

In Singapore, we ship by courier or registered SingPost. In Malaysia, we ship by courier or by trackable Malaysia Pos.

We process orders as quickly as possible and hope to have them shipped to you the next day, but please allow 3 to 5 days for delivery.

We are able to accept all major credit cards. We use Paypal to process payments, but you don’t need a Paypal account to check out.

Payment is processed on the secure Paypal server and we do not keep any credit card details. We do not sell, rent or give any customer information to any business or individual. You will not be added to any mailing lists unless you opt in on the website.

You will receive several emails from us related to your order, to tell you it has been received and that it is in transit. We will pack your item securely and will send you a tracking number for your parcel. You will be able to see a history of your orders by logging in on our website.

Yes, an invoice will be mailed to the email address you supply.

If you’re in Malaysia or Singapore, we would love to hear about your market. Get in touch and let’s find out if we are suitable for each other.

Some of our products are available wholesale. Email us and we would be happy to give you more information and our wholesale availability and pricing.

We would be happy to chat with you about drop shipping our products.

We’re always on the lookout for new products that contribute to the well-being of the people who make it and our customers, and fit with the overall vibe of what we are trying to do. If you think you have something we’d be interested in, we’d love to hear from you.

We can do our creams, lotions, oils and other aromatherapy products in custom quantities (and custom fragrances) and can offer a discount for regular or bulk purchases. We would love to partner with your business.